Finding your way around BGS Online
After using the site for a while you will develop your own method of using the features. The best advice when first starting out is to set aside some time to explore!
Here are some quick video guides covering the main pages you’ll find in BGSonline:
The Dashboard Page
The Exams Page
How to I change the exam I will see questions for?
If you received your BGSonline subscription with a course purchase for ATPdigital, the questions in the site will automatically be set to match your syllabus.
If you have purchases a stand alone subscription for the question bank, you can choose the licence type you are studying for yourself. To do this go to your My Profile page, which is accessed from the dropdown in the top right hand corner of the Dashboard page:
How do I submit feedback or a question?
If you have a query about any of the questions in the bank or if you have feedback following one of your exams, you can click the Feedback button in the bottom right of the screen to submit this to us.
If your query is about one of the questions in the bank, please ensure you include the Question ID or a screenshot of the question. The Question ID can be found in the top righthand corner of the question:
Alternatively you can email this to email@example.com and we will forward it to one of our SMEs from there.
How do I reset my progress?
You can reset a subject on the Dashboard page by going to the Subject Progress graph
Choose which subject you want to reset using the dropdown to the left and then click on RESET PROGRESS to clear out all of your previous attempts at questions within the subject
This will delete all of your previous tests taken in the subject and will give you a fresh start when using the filters on the Practice Questions page
If you have any other questions about using the site you can contact us by emailing firstname.lastname@example.org